Who we are

This privacy policy is for the website; www.expresstoughening.com online shop served by EXPRESS TOUGHENING LTD – 51-55 Fowler Road, Hainault Business Park, Ilford, Essex, IG6 3UT, and oversees the privacy of its users.

It explains how we comply with the GDPR (General Data Protection Regulation), and the DPA (Data Protection Act 1998).

This privacy policy will explain areas of this website that may affect your (the customer’s) privacy and personal details and therefore how we process, gather, manage and store those details and how your rights under the GDPR and DPA are met. Additionally it will explain the use of cookies and advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (the customer) on this website. For further explanation our contact information is provided on the ‘Contact’ page.

DPA & GDPR May 25th 2018

EXPRESS TOUGHENING LTD and its associated websites comply with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation) which comes into effect from May 25th 2018. EXPRESST TOUGHENING LTD will update this policy accordingly after the conclusion of the UK’s exit from the European Union (Brexit).

Use of Cookies

The aforementioned websites use cookies to better the user’s experience while visiting the websites. As required by legislation, where applicable, these website uses a cookie control system, allowing the user to give clear permission, or to deny the use of / saving of cookies onto their computer / device.

What are Cookies?

Cookies are small files saved to a computer’s hard drive that track and store information about the user’s interactions and usage of the website. Ultimately this allows the website to provide the user with a tailored experience within the website itself.

Users are instructed that if they want to block the use and saving of cookies from the website in question to their computer’s hard drive, they should take necessary steps within their own web browser’s security settings to block all cookies from this website or use the cookie control system if available upon their first visit / interaction with the website.

Website Visitor Tracking

Our websites use tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information of any kind.

Adverts and Sponsored Links

This website does not contain sponsored links and adverts.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. All precautions have been undertaken to safeguard from disingenuous downloads.

EXPRES TOUGHENING LTD accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Contact & Communication with us

Users contacting EXPRESS TOUGHENING LTD through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products / services information through a mailing list system. This is done in accordance with GDPR and DPA.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or promotions we supply / offer. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with GDPR and DPA. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The nature and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

External Website Links & Third Parties

Although we only seek to include quality, safe and relevant external links; users are advised to adopt a policy of cautiousness before clicking any external web links outlined within our websites.

Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our greatest efforts. Users should therefore note they click on external links at their own risk and we, EXPRESS TOUGHENING LTD, will not be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Social sharing buttons are used at your own discretion and accept that doing so may publish content to your social media profile feed or page.